Much of what happens in organizations occurs beneath the surface. Conflicts, hidden agendas, resistance to change often remain unspoken or unspeakable in organizations. Tracy works with clients to examine unspoken assumptions about themselves and their organizations; to explore the overt and covert dynamics that facilitate or hinder work within or between teams or departments; and to uncover irrational processes that may interfere with the larger organizational mission. Tracy will facilitate teamwork with a specific team or between teams, and help create processes and structures that help groups talk about what is beneath the surface, in order to deal with the challenges facing their organization. She will design and facilitate meetings and retreats to create shared vision, problem solve, resolve conflict and develop teamwork.
A multi-site public service system in the midst of a large-scale change effort asked Tracy to work with some groups experiencing conflict.
Tracy instead designed an intervention that would work with the change and teaming efforts going on in the system as a whole.She created and implemented a retreat protocol which allowed intact work groups to: