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Colleagues Working Together

Services

Group Facilitation /

Group & Organizational Dynamics

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Goals

  • Improve collaboration and cooperation within a specific team or between teams

  • Help teams discover or re-discover their shared purpose, create shared vision

  • Improve communication and work through conflict amongst team members

Approaches

  • Interview and/or survey members of an organization or team to assess underlying dynamics and how those dynamics impact group functioning.

  • Collaborate with team to make sense of the information gathered

  • Consult to team process or how a group works together (the term process consultation was coined by Edgar Schein)

  • Provide training on group and systems dynamics

  • Individual and group coaching, including role analysis

  • Design meetings and processes that allow groups to recognize and discuss adaptive challenges, face difficult realities

Results

“Tracy is a great facilitator. Her input was very helpful to get us talking–very insightful. Thank you for this. It was a great start for the staff to start discussing these issues. It helps us to focus, and not get bogged down in personality ‘quirks’.”

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Olive Knight

branch librarian, Boston Public Library

“It was very enlightening being able to discuss difficult issues with co-workers. I’ve learned that we must learn to communicate better as a team so that we can improve our service to the public. Tracy did an excellent job of facilitating and not allowing negative feelings to arise.”

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Participant, about work group retreat

Experience &

Education

  • Designed and facilitated meetings and retreats for teams to collaboratively assess functioning and improve their processes

  • Designed and delivered training for organizations to build leadership and systems awareness to improve team functioning

  • Authored publication on teaching group dynamics in international settings

  • 20 years experience consulting to group dynamics at group relations conferences

  • Researched and authored articles on participant learning in group relations conferences

  • Designed and taught academic classes and professional development seminars and workshops on understanding group dynamics

  • Training and experience in Systems Psychodynamics (Group Relations/Tavistock Approach); Systems-Centered theory and practice (Yvonne Agazarian); anti-racism, multiculturalism, conflict transformation; and facilitating dialogue, Immunity to Change Facilitators’ Workshop, and Mindfulness-Based Stress Reduction (MBSR)

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