Colleagues Working Together

Services

Group Facilitation /

Group & Organizational Dynamics

Goals

  • Improve collaboration and cooperation within a specific team or between teams

  • Help teams discover or re-discover their shared purpose, create shared vision

  • Improve communication and work through conflict amongst team members

Approaches

  • Interview and/or survey members of an organization or team to assess underlying dynamics and how those dynamics impact group functioning.

  • Collaborate with team to make sense of the information gathered

  • Consult to team process or how a group works together (the term process consultation was coined by Edgar Schein)

  • Provide training on group and systems dynamics

  • Individual and group coaching, including role analysis

  • Design meetings and processes that allow groups to recognize and discuss adaptive challenges, face difficult realities

Results

“Tracy is a great facilitator. Her input was very helpful to get us talking–very insightful. Thank you for this. It was a great start for the staff to start discussing these issues. It helps us to focus, and not get bogged down in personality ‘quirks’.”

Olive Knight

branch librarian, Boston Public Library

“It was very enlightening being able to discuss difficult issues with co-workers. I’ve learned that we must learn to communicate better as a team so that we can improve our service to the public. Tracy did an excellent job of facilitating and not allowing negative feelings to arise.”

Participant, about work group retreat

Experience &

Education

  • Designed and facilitated meetings and retreats for teams to collaboratively assess functioning and improve their processes

  • Designed and delivered training for organizations to build leadership and systems awareness to improve team functioning

  • Authored publication on teaching group dynamics in international settings

  • 20 years experience consulting to group dynamics at group relations conferences

  • Researched and authored articles on participant learning in group relations conferences

  • Designed and taught academic classes and professional development seminars and workshops on understanding group dynamics

  • Training and experience in Systems Psychodynamics (Group Relations/Tavistock Approach); Systems-Centered theory and practice (Yvonne Agazarian); anti-racism, multiculturalism, conflict transformation; and facilitating dialogue, Immunity to Change Facilitators’ Workshop, and Mindfulness-Based Stress Reduction (MBSR)